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Be encouraged
and helped to maintain a high quality of life.
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Be encouraged
to maintain independence.
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Have their
privacy respected.
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Be treated
with dignity.
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Have their
human, emotional and social needs respected.
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Be encouraged
to follow the religion of their choice.
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Be addressed
as they wish.
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Not to be
discriminated against on grounds of race, religion, sex, colour or disability.
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Be Cared for
in a manner similar to that which would be given by a caring relative in their
Home.
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Be encouraged
handle their own medicines when competent to do so.
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Be able to
retain the doctor of their choice.
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Receive
medical and Nursing in private.
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Be entitled
to all the common facilities available to other people living elsewhere in the
locality.
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Be encouraged
to discuss their Care and needs with the owner/manager of the Home.
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Be Cared for
by adequate and appropriately trained staff.
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Be able to
receive visitors at any reasonable time.
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Have the
right to consult their own solicitor.
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Choose to
reside in any Home they wish.
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Feel at
“Home”.
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Be provided
with adequate accommodation.
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Be encouraged
to bring personal belongings into the Home.
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Have access
to a telephone.
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Be provided
with nourishing, appetizing and adequate food.
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Be encouraged
to participate in recreational facilities.
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Be able to
complain about the quality of Care received in a Home.
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Be given
value for money.
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Enjoy a
continued relationship with a Home.
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Have a
contract of residence and a brochure.
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Be encouraged
to take pride in their clothing and personal appearance.
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Have access
to the political process and their political beliefs respected.
Our Philosophy of Care
The
aims of Residential Care are to provide security for the Residents of the Home
and to ensure that they are fully aware of this. To provide a Homely and caring environment in
which Residents can, and will be encouraged to, determine the pattern of their
lives. To provide a Home that will meet
positively, each Resident’s needs. A
Home where the Resident’s enjoy companionship from those employed to Care for
them. A Home where the conflicting
emotional factors occur in group living are understood and resolved with tact
and sensitivity. A Home in which a
satisfying community involvement is fostered and maintained and that is rich in
opportunities for social, intellectual and spiritual development.
To this end,
our view is that Homes should;
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Encourage and help Residents to maintain a high
quality of life
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Be well maintained and furnished to provide a bright, cheerful and comfortable
atmosphere.
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Provide facilities to afford Residents the opportunity of meeting each other,
thus fostering companionship and friendship between them.
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Respect the privacy and dignity of the Residents.
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Welcome and provide hospitality for visiting friends and relatives and, within
reason, not place restrictions upon such visits.
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Where possible, preserve the pattern of life previously enjoyed by Residents in
their own Homes.
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Give encouragement to those who wish to pursue their
religious persuasion, whether it be by church attendance or by visits from
clergy.
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Request visits by Residents’ own doctors and provide full sympathetic and
supportive Care during periods of illness.
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Provide a varied and well balanced diet.
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Observe the principles of the Resident’s Charter and the “Aims & Objects of the
Home.